Customer Reviews & Testimonials

Nelson arrived on time and quickly diagnosed the boiler issue, although he had to leave to get a part as he had just used up the stock in his truck. Once back, he finished the repair and did the annual maintenance efficiently. After that, everything worked perfectly. Professional service and fair pricing.

We had a faint gas smell coming from our basement, so we called ROMA Heating. They arrived within hours, pinpointed the leak at the gas valve in our furnace, and replaced it immediately. Nelson explained everything, including what to watch for in the future. Excellent emergency response and professional service.

I had Roma heating in to service my boiler, AC and air circulation machine. The technician arrived on time, work efficiently and informed me on what I should be looking out for during the years as well as what to do if there's an issue. Very professional and knowledgeable service.

This company was so professional & timely with everything. My furnace went out, they were there within a few hours of calling & came the next morning to install a new furnace. Every single person I had an interaction with was personable & professional. Highly recommend ROMA Heating & Cooling.

I was very pleased that the technician arrived on the scheduled time. I even received a message that he was on his way about 15 minutes before his arrival. Nelson surely knows the business and resolved my issue quickly. He was very professional and explained everything clearly.

ROMA Heating & Cooling has been handling the maintenance of our Carrier air conditioner for the past two years, and they've always provided excellent service. This summer, when we noticed a problem, they diagnosed and fixed it quickly. Professional, reliable, and fairly priced.

It was freezing in Surrey and our Lennox furnace failed at 11 PM. We didn't expect anyone to answer, but ROMA picked up and had someone at our house in less than two hours. They not only got the heat back on but also found and sealed a duct leak we didn't know about. Outstanding emergency service!

I had a great experience with ROMA Heating Ltd. From the moment I reached out, their team was responsive, knowledgeable, and professional. The technician arrived on time, explained everything clearly, and completed the work efficiently. You can tell they take pride in their work. Highly recommend!

Our Lennox furnace stopped working during a cold snap. ROMA Heating & Cooling responded promptly and had it running in no time. Their technician was knowledgeable and courteous. Highly recommend their services for reliable and professional HVAC work!

Our Lennox furnace stopped working suddenly during a snowstorm. We had another company quote us thousands for a new unit, but ROMA came out, inspected it, and replaced a faulty ignition module for a fraction of the cost. Honest, fast, and reliable service. They saved us thousands!

I recently had ROMA Heating & Cooling replace our 18-year-old Lennox gas furnace at our home in East Vancouver. From the first phone call to the final walkthrough, everything was handled professionally. The team arrived right on time, completed the installation efficiently, and even helped us set up a smart thermostat. Excellent service!

My Viessmann Boiler 100-W stopped working on Wednesday. We called ROMA technician, he came on Thursday and found the problem in short time. He ordered parts immediately. On Friday at around 7:00pm, ROMA technical came to my home to replace the parts and got hot water running again. Very professional and customer-focused service.

On June 23, 2025, we replaced our 30-year-old boiler through Roma heating and cooling Ltd. Since it's an old house, the removal of the old boiler and installation of the new one were both quite challenging. Sean and his assistant worked diligently and professionally. The new IBC high-efficiency boiler works perfectly, and they even got our fireplaces running. Excellent work!

ROMA recently installed a dual Lennox system at our Richmond home – heat pump and gas furnace combo. We were looking to increase efficiency while keeping a backup for cold days. They explained the pros and cons of each setup clearly and helped us choose the best option. Already seeing savings on our energy bills!

ROMA Heating Ltd. technician Shawn came to our home in South Surrey for Kenmore heat pump routine service. ROMA responded promptly after my call and Shawn arrived on-time. Excellent procedures. Shawn gave me excellent prevention and safety tips. Very professional all around. I strongly recommend this business.

Our old furnace gave out during a cold snap. ROMA Heating & Cooling came to the rescue with a prompt Lennox furnace replacement. The team was professional, efficient, and ensured everything was up and running in no time. Highly recommend their services for reliable heating solutions!

I had a Trane furnace that started acting up last winter, and ROMA Heating & Cooling saved the day. They were able to source the replacement parts quickly and came out to repair it within 24 hours of my call. Professional service and fair pricing. Will definitely use them again.

ROMA Heating came to do full maintenance on our gas furnace, tankless water heater, and AC. We've been using them for a few years and always appreciate how thorough they are. They caught a failing pressure valve on our Rheem system this time, preventing a bigger issue. Reliable and trustworthy service.

Our Lennox gas furnace stopped working right before the weekend. I called ROMA and they sent a tech the same day. Fast, professional, and honest service. They diagnosed the issue quickly and had us warm again within hours. Highly recommend for emergency HVAC repairs.

Called on weekend with our A/C not working and they were the only company that answered. Scheduled to come on Monday and technician was thorough and checked everything for about 1.5 hours and as I had thought it was the fan motor. Had to order the part but came back as promised and got our Carrier unit running perfectly again.